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Frequently asked questions

You can check the current status of your order using our order lookup page here, and when your order is despatched, you'll get an email letting you know it's on its way!

You can check the current status of your order using our order lookup page here

We offer gift messages - you can leave your gift message using the option in your shopping cart. Unfortunately we aren't able to offer gift wrapping right now.

FREE if you order above £30

And if your order is less than £30:

£1.95 for Royal Mail 2nd class

£2.95 for Royal Mail 1st class

As long as your order hasn't been despatched, then yes we're more than happy to change it for you. Just get in touch as soon as you can!

So long as your items are in the same condition you received them, then absolutely - just get in touch

Paraffle blue whale kit contents